Having worked behind the scenes at a fancy restaurant I was
immediately interested in examining the reviews of Restaurant Patois, which
seemed to hold a standard and price point that reminded me of the River
Cafe. As I began reading and trying to
analyze the reviews in terms of the role it plays in the community I noticed a
number of things.
First off, Patois is predominantly given a four and five
star rating, asides from a few concise reviews every now and again that
criticized it with misspelled words.
Secondly, I began to notice the types of people who ate at and reviewed
Patois seemed to be predominantly either foodie tourists or people who weren’t
concerned about the cost of the meal as much as they did of the alcohol: “The
only aspect of the meal that I did not enjoy was the wine service” (Susan
W.). In terms of the audience indicated
by the reviews the that Patois plays in creating a community is minimal
compared to the New Orleans institution type restaurants I’ve attended. Not only is Patois’ primary target group not
the residents of the city, but it sometimes plays a negative role in the
community, like harboring enmity between it and less wealthy or educated
people: “The worst dinner ever .The ribs were burned and tasteless(Burn taste)”
(Deniz S.). Nonetheless Patois does seem
to have one redeeming aspect in terms of its role within the social and food
communities of New Orleans, that being its Sunday brunch. Patois’ Sunday brunch attracts a lot of
locals, who praise it highly as well.
One local reviewer cited it as a favorite place to bring guests of the
city, saying of the brunch, “what better way to break someone into New Orleans
then forcing them to eat rabbit while washing it down with a mimosa or a French
75” (Whitney J.). Ultimately what seems
to hold Patois back the most is its service, which causes most of its three
star ratings. One customer complained
that “I asked the waiter to describe one of the dishes and the response was:
‘what do you mean’ followed by him taking the menu from my hand and reading me
the description” (Katherine S.).
Ultimately Patois fails to live up to its reputation and the
standard of a New Orleans institution because the role it plays in the community
and its culture is an estranged one. Not
only does Patois seem to fail to make itself a place in the community by catering
to tourists, but it abandons the food’s integrity by abandoning the people of
the city that pioneered the very same cuisine and style of dining it
claims.
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